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K2 KITS FAQ
General
Why should I buy the kit instead of ordering items separately?
What is the discount for the K2 kits?
Will I receive the same discount if ordered over the phone?
Returns + Warranty
What is the return policy for the K2 kits?
Ordering
Can I order the kit over the phone?
Can I order two different liners in one kit?
Can I order a different item than what is listed and ship it in the same box?
Shipping
Why should I buy the kit instead of ordering items separately?
The SPS K2 Kits offer multiple combinations of AK and BK products at a discounted price. The kits ship from one location and in one box, which could save you money on shipping. Both the AK2 Kit and BK2 Kit are in the Rewards 5 program, so you can save an additional 5% by ordering the kit online.
See cost savings below.
What is the discount for the K2 kits?
Example Discounts:
BK Items Ordered Separately
2 WW Alpha Classic Liners ($175x2) = $350
1 Trulife Seattle Kinetic Light Foot = $385
Total: $735 + SHIPPING
BK2 Kit could save you up to $160!
AK Items Ordered Separately
2 WW Alpha Classic Liners ($175x2) = $350
1 Trulife Seattle Kinetic Light Foot = $385
1 ST&G L1324 Knee = $849
Total: $1,584 + SHIPPING
AK2 Kit could save you up to $309!
Plus, you can save an additional 5% when you order online! The Rewards 5 discount is applied to the kit price when you add the kit to cart.
Will I receive the same discount if ordered over the phone?
The kit price will be the same, but the additional 5% Rewards discount is only applied when the kits are ordered online.
What is the return policy for the K2 kits?
Please return all items to SPS Alpharetta.
Returns Form & Address
Manufacturer Policies
ALPS Liners
30-day patient rejection
2-year warranty - 2 liners
1-year warranty - 1 liner
WillowWood Liners
30-day patient rejection
1-year warranty
Trulife Seattle Kinetic Light
60-day trial period in resellable condition
College Park Celsus
60-day patient rejection
2-year warranty
Medi OFM2HD Knee
2-year warranty - replacement only
ST&G L1324 Knee
2-year warranty
*For partial kit returns, credit amount may differ from original purchase price.
For information on return or warranty fees + credits, please contact customer service: 800-767-7776 x3.
To purchase online and save an additional 5%, please visit the links below:
To purchase over the phone with customer service, please call 800-767-7776 x3.
Can I order the kit over the phone?
Yes, the kit can be ordered over the phone. Note: The additional Rewards discount only applies when you order the kits online.
To order with customer service, call 800-767-7776 x3.
Can I order two different liners in one kit?
No. When you make your liner choice in the kit, you will receive QTY 2 of the liner you selected.
Can I order a different item than what is listed and ship it in the same box?
No. Currently, the only items available to order with the kit are the products listed below:
AK2 Kit
ALPS Extreme Liner
WillowWood Alpha Basic Liner
College Park Celsus Foot
Trulife Seattle Kinetic Light Foot w/ Pylon
Medi OFM2HD Knee
ST&G L1324 Knee
BK2 Kit
ALPS Extreme Liner
WillowWood Alpha Classic (MP) Liner
College Park Celsus Foot
Trulife Seattle Kinetic Light Foot w/ Pylon
Optional: AAABKKIT (not included in kit price)
The kits ship from SPS Atlanta and SPS Reno distribution centers.